Last week was exciting for Homefull as our Best Practice Mobile Technology Test Team received their iPads! Homefull is deeply grateful to the Corporation for Supportive Housing and the Armotte H. Boyer Charitable Trust, Fifth Third Bank, Trustee for their support of this cutting-edge technology initiative.
Case Managers Amy, Greg, Lisa and Mark were on hand in the Homefull Training Center to receive their iPads and instruction from Brad of MacTown. This enthusiastic Test Team will be receiving weekly training sessions and using the iPads in the course of their everyday work, serving in an advisory capacity prior to full utilization of mobile technology by all Homefull case management staff. Mobile technology is the first significant step in Homefull’s master “green plan” to go paperless and be completely electronic beginning January 1, 2013.
Most importantly however, this Best Practice Mobile Technology will enhance our client care capacity by improving the flexibility, mobility, efficiency and effectiveness of our supportive services. Homefull uses the evidence-based case management model of Critical Time Intervention (CTI). CTI works in two main ways: by providing emotional and practical support to homeless persons during critical periods of transition (example: moving from homelessness to housing) and by strengthening the individual’s long-term ties to services, family, and friends (example: reducing recidivism). By equipping our CTI Case Managers with iPads, they will be more easily on the move with clients in the community while meeting their productivity and documentation efficiency requirements. It further allows our case managers and clients to be more independent as they integrate into the neighborhoods in which they live and work.